We are looking for a competent Customer Service Representative that can handle support for our Shopify e-commerce platform.
Tasks include responding to customer service requests like product questions, exchanges, and returns.
What you will be doing: When someone comes to the business’s Shopify store to ask for a discount code or to find out about the refund policy, you will be the person on the other side of the chat widget, helping them out.
You have a document with answers to all the most commonly asked questions right in front of you and a supervisor who is there to help you whenever you get a tricker question.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and app based chat functions (Phone/Tablet/Laptop).
Be able to work independently.
Ability to closely follow provided steps and instructions.
Have 20+ hours availability per week.
Reliable internet connectivity.
Hours per week: 20 – 40 hours a week
Location: remote work worldwide (United States preferred).
Customer service representatives are one of the fastest-growing job categories in the world right now.
Businesses are looking for people who can begin work right away.